INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Do you offer free shipping?

At our store, we are happy to offer free shipping on orders over $49. This means that if your order total is $49 or more, you won’t have to pay any shipping costs at all. We believe that this is a great way to make shopping with us even more convenient and affordable for our customers.

For orders that are less than $49, the cost of shipping will be calculated based on the weight of the items being shipped and the destination of the package. The cost of shipping will be added to your order total at checkout, and you will be responsible for paying this amount.

So whether you are stocking up on your favorite socks or looking to try something new, be sure to take advantage of our free shipping offer on orders over $49. It’s just one more way that we are working to make shopping with us a great experience for everyone.

How long will it take to receive my order?

An order will typically ship within one business day from Warehouse 1 and reach the US Postal Service in an average of 2-5 days.

What material are the socks made of?

At SockNook, we are dedicated to producing high-quality socks that are designed to stand out. We use only the finest materials and the most cutting-edge designs to create our collections. Our meticulous attention to detail, combined with our adherence to AQL 2.5 inspection standards, ensures that every pair of SockNook meets our exacting quality standards.

The lifespan of our socks may vary depending on how they are cared for and handled. To get the most out of your SockNook, be sure to check our care instructions for tips on how to keep them looking their best. With proper care, you can enjoy your SockNook for years to come.

What sizes are available?

If you are uncertain about which size to order, you can refer to our size guide, which can be found on the product description page for each item. To access the size guide, simply select the product you are interested in and click on the small arrow pointing downward next to “Size guide.”

Here is an overview of the sizes we offer for our adult socks:

All of our socks are unisex, and our main collection is available in two sizes:

  • 36-40
  • 41-46

By providing a range of sizes, we strive to ensure that our customers can find the perfect fit for their feet. If you have any additional questions about sizing or need assistance selecting the right size, please do not hesitate to contact our customer service team for assistance.

How do I care for and wash the socks?

Taking proper care of your socks is important to ensure they remain looking and feeling great for as long as possible. To help you maintain the quality of your socks, here are some general care instructions:

  1. Read the care label: Always check the care label on the socks before washing to ensure you are following the recommended care instructions.
  2. Wash inside out: To help prevent fading and maintain the design, turn the socks inside out before washing.
  3. Use cold water: Wash socks in cold water to help preserve the colors and prevent shrinkage.
  4. Avoid using bleach: Bleach can damage the fibers of the socks and cause discoloration, so it’s best to avoid using it.
  5. Hang dry: Avoid using a dryer as the heat can shrink the socks and damage the elasticity. Instead, hang your socks to dry or lay them flat.
  6. Store properly: Store your socks in a cool, dry place away from direct sunlight to help prevent fading and discoloration.

Specific care instructions may vary depending on the materials used in the socks, so be sure to check the care label for any additional instructions. If you have any questions about how to care for your socks, please don’t hesitate to contact our customer service team for assistance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

E-mail: [email protected]
Instagram: @brosock_store
WhatsApp: send messages
Call: +18047290205

Warehouse US: Brooklyn Boulevard STE 900, Brooklyn Park, MN 55445
Warehouse PRC: Rm 2009, Central Park Jingan, No. 329 Hengfeng Road, Shanghai
Сompany is registered: 02140, Kyiv, Ukraine, st. Sofia Rusova, 7