Shipping Policy

Delivery Information

We offer several delivery options to suit your needs:

1. Fast Delivery: Select products labeled ‘Fast Delivery’ are stored in our Minnesota, USA warehouse, ensuring swift dispatch.
2. On-time Guarantee: For items with the ‘On-time Guarantee’ mark, we aim to deliver by the estimated date.

Free Shipping on Orders Over $50

• Enjoy the benefit of free shipping on any order exceeding $50. This offer automatically applies at checkout for qualifying orders.

Estimated Delivery Dates

• Every product page lists an estimated delivery date, calculated to provide a realistic expectation of arrival.

Working Days Consideration

• Our delivery estimates are based on working days and do not include weekends or public holidays.

Order Processing Time

• Order processing ranges from 2 to 5 days, depending on our current workload. Generally, orders are processed within an average of 3 days.

Potential Delivery Delays

• While we strive for timely delivery, please note that delays may occur due to external factors such as delivery service disruptions, weather conditions, or logistical challenges. We appreciate your understanding and commitment to minimizing any inconvenience.

Taxes and Duties

• Please note that for international orders, customers are responsible for any applicable taxes and duties levied upon the order’s arrival in the destination country. These charges are not included in our prices and may vary depending on local regulations.

For precise delivery information regarding your specific order, please check the details on the product’s page. We are committed to your satisfaction with our delivery services.

Flexible Shipping Options for Your Convenience

At BroSock.com, we take the hassle out of shopping for socks by offering flexible shipping options that cater to your needs. Our commitment to efficiency and customer satisfaction shines through in our diverse warehousing setup and shipping choices.

Dual Warehousing Strategy

Recognizing that not all products can be readily available at one location, we’ve strategically divided our assortment between two warehouses: one in the USA and another in the PRC. This approach ensures that you have access to a wide range of socks and accessories, allowing you to explore a variety of styles and options.

Seamless Ordering, Extended Delivery

While some items are conveniently stocked in our USA warehouse for quick 3-5 working days deliveries, we proudly offer products from our PRC warehouse. This extended selection allows you to choose from a broader array of styles, even if they’re not housed in the USA.

For those eye-catching socks that call the PRC warehouse home, fear not! You can still place an order and have them delivered straight to your door. However, please note that the delivery timeframe for items from the PRC warehouse is 7-15 working days. This slightly longer wait is due to the international transit involved, but we assure you it’s worth the extra time for the exceptional styles you’ll receive.

Your Selection, Your Timeline

Our goal is to provide you with both choice and convenience. Whether you’re selecting from our USA warehouse’s swift delivery options or exploring the broader range of our PRC warehouse, we’re here to ensure that your sock shopping experience is seamless and enjoyable. At BroSock.com, we believe that your perfect pair of socks is just a few clicks away, regardless of where it’s stored.

Undeliverable or Refused Packages

During checkout, kindly wield precision when inscribing your delivery address, including apartment/suite numbers. Packages boomeranging back due to erroneous or insufficient addresses can be set on course again for a small additional fee. Alternatively, a refund will hike your way, subtracting the initial shipping cost. Regrettably, packages returning due to customer refusal or duty/tax nonpayment will trigger a refund minus ALL original return shipping expenses and any carrier-imposed return fees.